Located in the heart of
Downtown Lansing
100 YEARS IN THE MAKING
Past the Art Deco exterior and inside the century old historic building that is now the Atrium Office Center, Element Massage is located downstairs on the Garden Level, last suite on the right. You may also find elevator access on the far left end of the arcade - delivering you right to the front of our business doors.
We are proud to be apart of the legacy of what was once was known as the Strand Theatre. These now peaceful halls were once alive with the sounds of one of state's premiere vaudeville scenes before transitioning into a big-screen movie house as the Michigan Theatre. It even hosted a bowling alley in the basement during the 1970's.
The Strand Theatre was built for Walter Scott Butterfield, who owned 19 theaters in Michigan and several more out of the state. Butterfield’s granddaughter was the model for the beautiful terra cotta relief on the building's façade. Her face still looks down on passersby along Washington Avenue.
215 S. Washington Sq.
Garden Level, Suite A
Lansing, MI 48906
AT HOME WITHIN THE ATRIUM
Element Massage is nestled in the quiet and tranquil atmosphere of the Atrium Office Center's Garden Level where we provide helping and healing massage. We've had the honor of being in our location since 2016 and have worked with over 1000 different clients!
Unless you were a patron of it's theatrical days, most people have never been within the Atrium arcade. We always enjoy seeing the reactions of our clients when they enter the building for the first time. Most people might recognize the site of where the former theatre stood: the balcony seating and the brick perimeter can be seen from Grand Ave.
From the French inspired architecture to the sun dabbled greenery, there is plenty to be admired in this space. Be sure to check out the grand staircases on the main floor and don't forget to look up!
METERED PARKING
Parking on the streets of Downtown Lansing is metered at 25¢ per 10 minutes with a maximum of 2 hours, between Monday and Friday from 8am - 6pm. Parking can be paid by coin or card at a kiosk or by downloading the Passport Parking app. You will need to enter your license plate number and the parking zone number, which is 99197 for the 200 block of S. Washington Square.
Clients booked for 120 Minute Massages are advised to park on Allegan or Washtenaw to take advantage of the 4 hour parking spots.
Policies
A Healthy Environment
All massage in the Downtown Lansing Massage Suite and at Element Massage is to be strictly therapeutic and non-sexual. Any act of sexual conduct will result in payment for the services be collected and removed from the office immediately.
Massage therapy does not diagnose illness or disease and that the massage therapist does not provide any medical treatments or pharmaceuticals, nor are spinal manipulations part of massage therapy. Understand that massage therapy is not a substitute for medical examination or medical care, and that it is recommended that you are concurrently working with your primary caregiver for any condition that you may have. During your initial appointment, please state all known physical conditions, allergies, medical conditions and medications and keep the massage therapist updated on any changes.
Covid-19 Disclaimer
With the contagious nature of COVID-19 and any person receiving massage voluntarily assumes the risk of being exposed to or infected by COVID-19 by my mere presence within this establishment and that such exposure or infection may result in personal injury, illness, permanent disability, and death. Because massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission, including COVID-19. The risk of becoming exposed to or infected by COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, employees, volunteers, and program participants and their families.
Additionally, client name and contact information might be shared with the state health department in the event that a client or therapist at this facility tests positive for COVID-19. A client's details will only be shared in the event they are relevant based on suspected exposure date, and only for appropriate follow-up by the health department.
Rescheduling & Cancellations
Cancellations are requested to be submitted with a 24 hour notice prior to the appointment by phone call or text. Any cancellation within the 24 hour window is subject to a $20 rescheduling fee charged to the card on file. Any no-show or negligence to communicate rescheduling regularly may result in a client being completely withdrawn from the privileges of receiving future bodywork at Element Massage.
No Shows
Any no-call/no-show is subject to a fee of 50% of the massage rate charged to the card on file. Any no-show or negligence to communicate rescheduling regularly may result in a client being completely withdrawn from the privileges of receiving future bodywork at Element Massage.
Refunds
Element Massage has a no refund policy on services completed. We offer complimentary fixes within 7 days of the service completion. Communication between client and therapist is paramount. If a therapist is applying an undesired amount of pressure or their techniques are providing discomfort, please communicate this to them as it is happening.
Refunds are available for gift certificates within first three days after purchase, so long as it has not been redeemed.
Convenience Fees
If a massage is scheduled outside of normal business hours for any particular therapist, the session is subject to a convenience fee of $10.
Outcalls are subject to a convenience fee of at least $30 depending on the location of the appointment. Fees may be partially or fully waived if there are multiple participants purchasing massage services.
Due to the increased difficulty of scheduling two therapists for a couples massage, an additional charge may be added to the regular fee based the second therapist providing the service. Not all therapists will charge the same amount and must therefore be communicated and agreed upon.
Online Booking
Massage sessions are available by appointment only. All appointments booked online are in the form of pending requests and are subject to change or be declined. An approved appointment will be confirmed via your preferred method of chosen reminder. (Text, e-mail or Vagaro app notification)